Thank you for shopping with AMC. Following are the terms and conditions that constitute our Shipping Policy.
Shipping processing time
All orders are shipped via DHL and are being processed for Greece and Europe within 2-3 business days from 9.00-17.00 (working hours). Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
'TIME DEFINITE' Services - DHL
- DHL EXPRESS 9:00, for deliveries before 9:00 in the morning
- DHL EXPRESS 12:00, for deliveries before 12:00 in the morning
- DHL WORLDWIDE, for deliveries by the end of the next working day
- DHL DOMESTIC EXPRESS, for Greece
All the above services have additional cost.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment confirmation & order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
AMC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
AMC is not liable for any products damaged or lost during shipping. If the order you have received is damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim. For specific products, like jewelry, we recommend you to add Insurance from the Shipping services, with an added cost.
As we aim to offer the best customer service possible, you may notify us as well, via email on firstname.lastname@example.org.
International Shipping Policy
We currently do not ship outside Europe.